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Splunk Use Case – Dubai Airport

Dubai airport already receives 90 million passengers a year and is considered to be the world’s busiest airport that is still growing. But the expectations are that, by 2020, the number of travelers visiting Dubai airport may cross 100 million.

So the Dubai airport is looking to leverage the substantial operational data volumes, and for this, they have started providing better service and focus on each aspect throughout the Dubai airport.

Introducing Splunks to Dubai Airport

On the other hand, Dubai airport also felt the need to increase the capacity of the airport but on one condition, without any further terminal space, runways, or infrastructure!


Therefore, to deliver the additional capacity, the airport needed something different. Thus, the only way to do was to apply technology on the customer-centric processes, and for this, Splunk came up as the best. Because it is a platform that gives real-time insights to drive efficiency across the airport. For this, the airport built a center to execute airport operations that use Splunk Enterprise monitors all of this data.

The Splunk software is extremely valuable because it is helpful for monitoring, searching, and analyzing machine-generated big data via a web-style interface. So, it was the best option that Dubai Airport needed.

Through this, they also began installing sensors everywhere, such as:

  • 3D cameras for measuring security processes and queues
  • Baggage systems
  • Metal detectors and X-ray machines

So now you can call Dubai Airport to Splunk Dubai airport with the introduction of this modern software. Splunk airport is a way to turn an ordinary airport into an extremely smart one.

Beyond Airport Security

Splunk grasps data from multiple connected devices, including cameras in terminal areas, that track queue duration and time deployed throughout the airport. Splunk also provided with other applications, such as the Gatwick Operational Server for Airfield or the SCADA Baggage Program, to unify details on a common platform.

Also, the airport can now construct alternate flights if the network becomes disconnected to regular contact. Splunk users are satisfied with service of it, since it also allows access to relevant data, which has already been analyzed when an inquiry is needed. 

Blessings of the fastest airport WiFi to the passengers

It was the aim of Dubai Airport to bring the world’s fastest WiFi at the airport, so people can stream live TV programs, sports, and movies while they wait for the arrival of their flights. On the other hand, with the help of Splunk Enterprise, the airport monitors all the access points in real-time that make sure the passengers can access free 200 MB internet with zero black spots.

Also, the IT team uses Splunk Enterprise to spot some problem zones with up to 20,000 people connected to them at any moment. The Splunk also helped to find some illegal WiFi hotspots— which can negatively affect travelers ‘ quality of service— and actively track them to drive them off the airport.

Over 150 million luggage bags quickly reaching their destinations

The most significant luggage system in the world at Dubai Airports spans a distance of 150 km and carries more than 150 million bags per year. That bag produces over 200 data points, which are all tracked by Splunk Enterprise to ensure they reach their destination.


Such data is also paired with airport activities data to predict luggage load over the next four hours. Based on the predicted load, Dubai Airport can allocate staff and spin up more carousels accordingly. The planning is more to build on this approach with this technology.

And this is the reason, the number of Splunk IOT use cases are increasing day by day. There is a plethora of other giant clients who have adopted this software and achieved success. 

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